FAQs: Frequently Asked Questions

Data

Can I delete or modify any Room or other Master, which has already been used?

No. You can neither delete nor modify a any master which is already used. However you can create a new master to get your desired room name.

Other Feature & Utilities

Can I use this software for Hotel & Restaurant Management simultaneously?

This frontWin- Hotel Management Software is basically prepared for hotel management not for restaurant. So, you can only manage your hotel well orgnaised way by means of this software. If you need to manage your Restaurant also you can purchase our most successful Restaurant Billing Software which is available at low cost. We are offering bundle offer for both software.

Prints

Can I print Logo of My Hotel?

Yes, If you want to print logo of your Hotel on your bill, choose option menu and click company profile where you have option for update logo of your Hotel.

How to print a folio of a guest who has stayed with us sometime back?

If you want to print a folio of stayed guest, you will search detail of that guest in booking register and then come at booking window. Here, you will get an option of print where at the dropdown this button. In this dropdown button you will get guest folio print of the guest.

Technical

When I start frontWin-Hotel management software. it does not works properly.

If such kinds of scenario happen you can take help from us via mail or phone. We assure you our technical team will resolve your problem shortly.

Do I need to call on you when I want to update my rates or availability?

Obliviously not, you have your own freedom to update your rates and availability in your hotel.

What involvement is required from my company's IT department?

There is no need of your IT department, if you have, for operating this software. Even a non-tech user can handle this skillfully. It is user friendly software which does not any skilled or technical operator.

Transaction

We are using your Restaurant Billing Software. Can we post Restaurant Bill to Room Bill ?

Yes, You can post restaurant bill to Room Bill.

Can guest change their room?

Guest can change room but charge will be taken according to defined charge of rooms. Suppose a guest stays for two days in a room, charge will be payable according to this room. Meanwhile, guest changes room for next three days and shifts to other room, charge will be payable at the rate of the changed room.

What is process of booking in frontWin?

frontWin-Hotel Management Software gives very simple method for room booking process. You simply need to fill arrival & departure date and time alomg with first & last name of guest. Just then click on Update button.

Live chat with us
Skype ID: pelagiansoftwares

Read more

call for all
Phone support 9:30am to 9:00pm

+91 98295 00343